Privacy Policy
Last updated: August 26, 2026
Battle Panda Outdoor respects your privacy. This policy explains what information we collect, how we use it, and how logged-in customer activity may be reviewed to improve the website and support users.
Information we collect
- Account information, such as your name, email address, username, billing and shipping details, and account status.
- Order information, such as products purchased, order totals, shipping details, payment status, and customer service notes related to your order.
- Logged-in website activity, such as pages viewed, page titles and paths, approximate time on page, clicks on links or buttons, add-to-cart activity, checkout page activity, session identifier, and basic technical information stored as hashed IP address and hashed browser user agent.
- Invitation information, such as which Battle Panda Outdoor manager invited a customer to register and whether the invitation has been used.
Information we do not collect through behavior tracking
Our behavior tracking is intentionally limited. We do not record passwords, full payment card numbers, private message contents, or the text you type into forms. Payment card details are handled by payment providers and are not stored in full on this website.
How we use information
- To create and manage customer accounts.
- To process orders, shipping, returns, refunds, and customer support requests.
- To verify email addresses and protect accounts from misuse.
- To understand how logged-in customers use the website so we can improve navigation, product pages, checkout flow, and platform performance.
- To allow authorized administrators and managers to support customers they invited or manage.
Administrator and manager access
Battle Panda Outdoor may use separate administrator and manager accounts. A site super administrator can review customer accounts, invitations, and behavior analytics across the website. A manager can review only the customers assigned to that manager, usually customers who registered through that manager’s invitation link.
Cookies and local storage
We may use cookies and browser local storage to keep you signed in, remember invitation links, support shopping cart features, and assign a temporary behavior analytics session identifier for logged-in users.
Sharing information
We do not sell personal information. We may share information with service providers that help us operate the website, process payments, deliver email, ship orders, provide security, or analyze site performance. These providers should use the information only to provide services to Battle Panda Outdoor.
Retention
Behavior analytics events are currently retained for up to 365 days and may then be automatically deleted. Account and order records may be retained longer when needed for customer service, security, legal, tax, accounting, or operational reasons.
Your choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to legal and operational requirements. You may also choose not to create or use a logged-in account, though some account and order features may not be available.
Contact
For privacy questions or requests, contact us at [email protected].